At bingplus, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player on the bingplus platform.
These six principles summarise how bingplus approaches data privacy. They complement — but do not replace — the full legal text of this Privacy Policy below.
All data transmitted between your device and bingplus is protected by industry-standard TLS encryption. Your financial details, login credentials, and personal information are stored using secure, access-controlled systems that meet Philippine data protection standards.
bingplus does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate the bingplus platform, comply with Philippine regulations, and improve your gaming experience.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by bingplus. We make it straightforward to exercise these rights through our support team.
bingplus collects only the personal data that is necessary to provide our services, comply with PAGCOR and anti-money laundering requirements, and keep your account secure. We do not collect data beyond what is reasonably required for these purposes.
This Privacy Policy is written in plain, accessible English so that every Filipino player can understand exactly how their data is handled. We update this policy whenever our practices change and notify registered players of material updates.
bingplus operates in compliance with the Philippine Data Privacy Act of 2012, the National Privacy Commission's implementing rules, and PAGCOR's data governance requirements. Your data is handled lawfully, fairly, and with accountability at every step.
This Privacy Policy ("Policy") describes how bingplus ("bingplus", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of players and visitors ("you", "your") who access or use the bingplus online casino platform at bingplus.club and any associated mobile or web applications (collectively, the "Platform").
bingplus is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. We also comply with applicable data governance requirements set by the Philippine Amusement and Gaming Corporation (PAGCOR).
By using the bingplus Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to request account closure.
This Policy applies to all personal data collected through the Platform, including data provided during registration, during gameplay, through customer support interactions, and through your use of payment services on bingplus. It should be read together with our Terms & Conditions, which are available at bingplus Terms & Conditions.
For the purposes of the Philippine Data Privacy Act of 2012, bingplus acts as the Personal Information Controller in respect of the personal data collected through the Platform. This means bingplus determines the purposes and means by which your personal data is processed.
Where bingplus engages third-party service providers — such as game suppliers, payment processors, or identity verification providers — to process personal data on its behalf, those parties act as Personal Information Processors and are contractually bound to process your data only in accordance with bingplus's instructions and this Privacy Policy.
If you have any questions or concerns about how bingplus handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.
bingplus collects personal data from you in the following categories, depending on how you interact with the Platform:
When you create a bingplus account, we collect your full legal name, date of birth, nationality, residential address in the Philippines, email address, and mobile number. This information is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and comply with PAGCOR and anti-money laundering (AML) regulations.
To comply with Philippine AML regulations and PAGCOR requirements, bingplus may request copies of government-issued identification documents such as a Philippine passport, driver's licence, SSS/UMID card, or PhilSys national ID. We may also request proof of address and proof of payment method. These documents are processed securely and retained only for as long as required by law.
bingplus collects records of all deposits, withdrawals, and wagers made through your account, including transaction amounts in Philippine Peso (PHP), timestamps, payment method references (e.g., GCash account reference, bank account details), and transaction status. We do not store full payment card numbers or e-wallet PINs.
We collect data about your gameplay on bingplus, including games played, bet amounts, win/loss records, session durations, and bonus usage. This data is used to operate the Platform, detect fraud, and support responsible gaming monitoring.
When you access bingplus, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, screen resolution, and referring URL. This data helps us optimise the Platform for Filipino users across different devices and detect suspicious access patterns.
If you contact bingplus customer support via live chat or email, we retain records of those communications, including the content of messages and any attachments, to resolve your query and improve our service quality.
Special Categories of Data: bingplus does not intentionally collect sensitive personal information such as health data, political opinions, or religious beliefs. If you voluntarily disclose such information (for example, in a responsible gaming self-exclusion request), it will be handled with the highest level of care and used only for the stated purpose.
bingplus uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration & management | Identity data, contact details, KYC documents |
| Age & identity verification (21+ compliance) | Date of birth, KYC documents, identity data |
| Processing deposits & withdrawals | Financial data, payment method references |
| Providing gaming services | Gaming activity data, account data |
| Fraud prevention & AML compliance | Identity data, financial data, technical data |
| Responsible gaming monitoring | Gaming activity data, account data |
| Customer support | Communications data, account data |
| Platform security & technical operations | Technical & device data, IP address |
| Marketing communications (with consent) | Contact details, gaming preferences |
| Regulatory reporting to PAGCOR & NPC | Identity data, financial data, gaming data |
bingplus will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
bingplus processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
bingplus does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by bingplus are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with bingplus's instructions and applicable Philippine data protection law.
bingplus uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit bingplus. They help us remember your preferences, keep you logged in securely, and understand how players use the Platform.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the bingplus Platform, including your ability to log in and play games. For analytics and marketing cookies, you may opt out at any time through your account preferences or by adjusting your browser settings.
bingplus retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, bingplus will securely delete or anonymise it in accordance with our data disposal procedures.
bingplus implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your Responsibility: While bingplus takes all reasonable steps to protect your data, you are also responsible for keeping your bingplus Login credentials confidential. Do not share your password with anyone. bingplus will never ask for your password via chat, email, or any other channel.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bingplus will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012 and NPC Circular 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bingplus. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to request a copy of the personal data bingplus holds about you, along with information about how it is being used.
You have the right to request correction of any inaccurate or incomplete personal data bingplus holds about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time.
You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
If you believe bingplus has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
bingplus will respond to all data subject rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request to protect against unauthorised access to your data.
The bingplus Platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR regulations governing online gaming in the Philippines. bingplus does not knowingly collect personal data from persons under the age of 21.
If bingplus becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and void any associated transactions. If you believe a minor has registered on bingplus, please contact us immediately using the details in Section 15.
Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to online gaming platforms.
bingplus primarily processes and stores personal data within the Republic of the Philippines. However, some of our third-party service providers — including game software suppliers and certain technical infrastructure providers — may be located outside the Philippines.
Where personal data is transferred outside the Philippines, bingplus ensures that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act of 2012. These safeguards may include contractual data processing agreements that impose obligations on the recipient equivalent to those required under Philippine law, or transfers to jurisdictions that the NPC has recognised as providing an adequate level of data protection.
By using the bingplus Platform, you acknowledge and consent to the transfer of your personal data to third-party processors outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
The bingplus Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the bingplus Platform and does not cover the privacy practices of any third-party websites or services. bingplus is not responsible for the content or privacy practices of third-party sites.
We encourage you to review the privacy policies of any third-party services you access through or in connection with bingplus before providing them with your personal data.
bingplus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When we make material changes to this Policy, we will notify registered bingplus players by email or by posting a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how bingplus protects your personal data.
Your continued use of the bingplus Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bingplus handles your personal data, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform, and our Filipino-speaking agents are always ready to assist.
You may also reach us by email at: [email protected]
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC can be reached through its official government channels.
Response Commitment: bingplus aims to acknowledge all data privacy enquiries within 24 hours and to provide a full response within 15 business days, in line with NPC guidelines under the Philippine Data Privacy Act of 2012.
bingplus is strictly for players aged 21 and above. In compliance with PAGCOR regulations, access to bingplus is limited to adults aged 21+. We provide self-exclusion tools and responsible gaming resources for players who need support. Visit our Responsible Gaming page for help available across the Philippines, including Manila, Cebu, Davao, and Quezon City.
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